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At Sudberry House we
respect and protect your privacy. Our site is a
safe environment for anyone who visits and
purchases. The purpose of this policy statement
is to fully share with you...
•A complete description of
what we collect
•How we use that
information
•Whom we share that
information with
•How you can change the
information
•How you can tell us not to
gather any information about you
What
information does Sudberry House collect, and how
is it used?
A. When you visit the
sudberry.com site, we collect some basic
information that does not identify individual
users. This includes which pages are visited,
types of products purchased, and any feedback
from our visitors. We then aggregate this
information with hundreds of thousands of other
pieces of information to improve our site and
make your experience on the site as valuable and
efficient as possible.
B. Our site uses cookies to
speed navigation, keep track of items, and
provide you with custom-tailored content. We
also use cookies to remember some of the
information you've given us so you don’t have to
reenter it each time you visit the site. By
showing us how and when shoppers use the site,
cookies also help us see which areas are popular
and which are not. Many improvements and updates
to the site are based on data such as total
number of visitors and pages viewed.
Most browsers are initially
set to accept cookies. If your browser is set to
refuse cookies, you will not be able to use the
online order form.
C. When order from Sudberry
House online, you provide us with the following
information:
•First and last name
•Billing address
•Shipping address(es)
•Email address
•Phone number
•Credit card account number
•Names of items you
purchase from us
•Messages you include in
Gift Messages
We collect all or some of
this information on the pages when you register
with us. We use this information as follows:
1.We fulfill your order
based on this information.
2.We provide you with
information about your order (such as, whether
your order has been received, processed, or
shipped).
3.We sign you up for our
free monthly newsletter based on the address
that you specify.
4.We ask for your phone
number in the event that our customer service
representatives need to contact you and cannot
reach you by email. We save the information
about products you purchased to provide you with
the best possible customer service and the most
up-to-date information about your order.
5.Credit card information
is used to bill you for products you have
ordered.
With whom
do we share information?
Nobody. Ever. We refuse to
sell, rent, or share any portion of our customer
database to third parties.
Credit
Card Processing and Security
Shopping with sudberry.com
is absolutely safe -- you never have to worry
about credit-card safety when you are shopping
at our site. We guarantee that each purchase you
make is protected and safe. If fraudulent
charges are ever made, you will not have to pay
for them.
We use the latest
encryption technology to keep your personal
information safe. All your ordering information
-- including your name, address, and credit card
number -- is encrypted using a secure server for
maximum security. Your credit card and billing
information cannot be read as it travels to our
ordering system. To ensure that your information
is even more secure, once we receive your credit
card information, we store it on a server that
isn't accessible from the Internet.
Credit card transactions
are handled by a third-party financial
institution, which receives the credit card
number and other personal identifying
information only to verify the credit card
numbers and process transactions. If you feel
more comfortable doing so, you are welcome to
call in your credit card information and
complete your purchase by phone- 860-664-3545.
Other
By using the sudberry.com
site, you consent to the collection and use of
your information by sudberry.com as described in
this policy.
Sudberry House may update
this policy from time to time; please check this
page periodically for changes. By using this
site, you signify your agreement to the
sudberry.com Privacy Policy.
We welcome comments and
questions. Please contact
sales@sudberry.com.
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